IMPORTANT INFORMATION FOR EU/UK AND OTHER INTERNATIONAL CUSTOMERS
Lovestruck Sakura is based in the USA
If your shipping address is not in the USA, you are considered an International Customer. If your country is not available for shipping during checkout contact us and we should be able to add it.
Please read this page carefully before purchasing.
🌸 International shipping fees will be auto calculated based on USPS or other carrier you choose during checkout. International shipping costs are always higher than domestic, but please understand we do not have any control over shipping fees as they are set by the carrier.
🌸 International packages are in transit longer so it takes more time for your packages to arrive. We are not responsible for how long your packages are in transit or if they are lost or stolen. Once we release your package to the carrier it is out of our hands.
🌸 Lovestruck Sakura is not responsible for VAT or Customs fees that may occur during international shipping. When your package arrives in your country, it might get held at CUSTOMS and you may have to pay VAT or an ADDITIONAL FEE in order to receive the package. Since these taxes/fees are determined by your country and they vary for every country, we can’t pre-determine how much they might be.
🌸 Make sure during checkout you provide accurate and detailed information for contact. If your package is held at customs they will need to reach you. Make sure you also keep your order information as it might be needed to receive the package. If you need additional details (package value, size, weight) in order to receive it, please email us at lovestrucksakura@gmail.com so we can provide the needed information.
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Do not order if you are not able/willing to potentially be in contact with your country’s customs office and pay additional taxes/fees if it’s required.
If you order from our website, you are confirming that you understand that these taxes/fees are your responsibility as the customer. Lovestruck Sakura will not refund orders already shipped due to these taxes/fees or if your package is held at customs indefinitely.
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If you have additional questions feel free to contact us on Instagram at @lovestrucksakura or at lovestrucksakura@gmail.com. We will get back to you as soon as possible!
For order inquires, please include your order number in the email.
❤ Thank you for visiting and supporting Lovestruck Sakura!❤